Everything we sell is returnable for full part cost credit within 14 days after delivery (except certain special order and discontinued items identified in our catalogue as “No Return”). If you’re not satisfied with something, you can obtain return instructions using our return an item section, please tell us your order number, the part number and the reason for the return). If a part doesn’t fit, don’t try to “make it fit” and risk damaging the part or your car and or yourself. We won’t accept responsibility for any costs exceeding the cost of the part so please inspect the part before you start the repair. Returns go to different locations, depending on the type of part and the reason for the return. You must send the return to the correct location and include the return instructions in the package to receive credit. Check that the parts are complete and in their original unmarked manufacturer part boxes (cores must be returned in the box the new part came in). Put the part boxes in a shipping box – returns sent in just the manufacturer’s packaging may not be refundable if the original box is damaged in shipping. Please don’t paint the part, install the part or throw away the box until you’re sure the part you have is the part you need. Please do not write on or alter the box in any way. We cannot issue return credit for parts which have been installed, painted, modified or returned without their original packaging. Shipping charges are not refundable unless the return is due to our mistake. If you refuse delivery or the carrier returns a package because you provided an invalid address, the cost of return shipping will be deducted from your refund. Refunds typically take about 10 business days to be issued. Providing us with a return tracking number will ensure a faster refund. Refunds will be issued in the same form as you paid, (i.e. Credit card payments will receive credit to the same card used to place the order). You will receive email confirmation when the refund has been issued..